Our Capabilities
- Gathering & Engagement
Through observation, interviews, surveys and workshops, we evaluate space, culture, pain points and opportunity. Involving individuals at times, and your whole company at others, our approach to consultancy brings your entire team on the journey and uses their insight to inform the brief and measure the project’s success. If you already have your own data, we can help you draw meaningful conclusions from it. Disproving theories on existing ways of working, recommending change, provoking discussion, and helping make critical decisions about your workplace requirements.
- Stakeholder Visioning
This is a leadership-focused exercise that looks at your ultimate aspirations for workplace transformation and how it needs to support your business. We like to call this ‘the art of the possible’. The output is used to define guiding principles adhered to through the project lifetime, forming foundations for change plans and design decisions, and maximising the value of your office.
- User Experience Mapping
Persona creation brings your data to life. Each team or individual persona helps us identify the different user experiences across the business; encapsulating unique needs, wants, and workstyles. Personas play a vital role in design development and space planning. Understanding how different people use space is crucial to delivering a carefully curated workplace experience with long-term, sustainable success.
- Brief Building
If you’re looking for a new place for your company to call home, we’ll help you outline your needs and create a brief for you to take with you. From space calculations based on projected headcount, ratio of occupancy, functional requirements, and working styles, to technology requirements, change programme recommendations and cultural review, we’ll cover everything so you can make the right decisions for your team.
- Change Management
We tailor our change and communications framework to each project, creating programmes that manage the transformation of people, space and performance. Our process includes creating change champion networks, implementing workshops, management training, persona and user journey mapping, and producing guides for new ways of working.